Samuel Newman
41 lines
1.2 KiB
TypeScript
41 lines
1.2 KiB
TypeScript
import {useCallback} from 'react'
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import {msg} from '@lingui/core/macro'
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import {useLingui} from '@lingui/react'
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import {useSession} from '#/state/session'
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export const ZENDESK_SUPPORT_URL =
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'https://blueskyweb.zendesk.com/hc/requests/new'
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export enum SupportCode {
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AA_DID = 'AA_DID',
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AA_BIRTHDATE = 'AA_BIRTHDATE',
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}
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/**
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* {@link https://support.zendesk.com/hc/en-us/articles/4408839114522-Creating-pre-filled-ticket-forms}
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*/
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export function useCreateSupportLink() {
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const {_} = useLingui()
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const {currentAccount} = useSession()
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return useCallback(
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({code, email}: {code: SupportCode; email?: string}) => {
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const url = new URL(ZENDESK_SUPPORT_URL)
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if (currentAccount) {
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url.search = new URLSearchParams({
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tf_anonymous_requester_email: email || currentAccount.email || '', // email will be defined
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tf_description:
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`[Code: ${code}] — ` + _(msg`Please write your message below:`),
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/**
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* Custom field specific to {@link ZENDESK_SUPPORT_URL} form
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*/
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tf_17205412673421: currentAccount.handle + ` (${currentAccount.did})`,
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}).toString()
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}
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return url.toString()
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},
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[_, currentAccount],
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)
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}
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